FREQUENTLY ASKED QUESTIONS

I don't see a coaching package for my dog's issue. Can you help me?

Yes! We coach and support clients with all kinds of issues, including jumping up, resource guarding, mild reactivity, problem barking, etc.

Book a free fifteen minute consultation chat with us for further information.

How does your on-line live training option work?

On-line training is designed for those who live outside the geographical areas we serve, or those with health concerns who wish to minimize their potential exposure to Covid. Meetings take place using Zoom. We provide instructional videos, and can do live demos for you if you need clarification. We observe you working with your dog, and provide detailed feedback.

The goal is to work with you and your dog as if we were in the room with you!

I'd like in-person training; what are the geographical limits?

We work primarily in the Annex, Seaton Village, Church-Wellesley, Danforth, Forest Hill, Bloor St. West and St. Clair West neighbourhoods. If you live in a different neighbourhood but really want to work with us, book a chat and we can negotiate.

I need help now! What are your wait times?

We understand the importance of getting off to a great start with your pet, and that you need guidance ASAP! Usually you will be able to book an in-depth consultation, which will provide you with a management plan until your coaching sessions start, within three days of contacting us. Wait times for in-person training can vary according to demand.

By signing up for on-line live coaching you may get speedier assistance.

What are the advantages of 1:1 dog coaching over taking my dog to a group class?

Through individualized coaching you and your dog will learn faster. Getting one-on-one feedback about your body language and your dog's, as well as observations about relational dynamics, will help you build a closer connection with your dog. Should there be any problems or places where your training 'plateaus', we can troubleshoot issues more efficiently. We move at your pace, and go deeper with topics that really interest you.

And you will have a coach in your corner, to call on for support as any new issues arise.

Note, though, that there are advantages to taking your dog to a group class, including more socialization while learning. Feel free to contact us to discuss what kind of training best meets the needs of you and your dog, and to get a referral to group classes if that's the best fit for you and your dog.

Do you provide written materials or follow up notes?

Yes, notes are provided following each session, with individually tailored follow up tips.

What is relationship-based training?

Relationship-based training means different things to different dog professionals. In simplified terms, traditional positive reinforcement dog trainers teach clients to see dogs as learners to be taught behaviours using positive reinforcement.

Most relationship-based trainers also use positive reinforcement, but put more emphasis on the reciprocal nature of the learning process between human and dog. More focus is given to building attunement and attachment.

There's a lot of overlap amongst trainers, and labels might not be the best basis for selection. Instead, talk to us.

Do you use a clicker?

We prefer to use a praise phrase or verbal marker; if you're curious, you can ask us why during our intake session! If you'd like to use a clicker, you are welcome to.

What modifications are you taking due to Covid?

We follow Toronto Public Health's recommendations, and ask that our clients do the same.

What is your cancellation policy for appointments?

We require 24 hours' notice for cancellation (unless you have medical reasons). We encourage you to purchase an individual session to make up for the missed session. If we cancel with you for other than medical reasons, with less than 24 hours' notice, we give you the option of an extra session to compensate for the inconvenience.

What is your refund policy?

We do not offer refunds.  

How do I pay you?

Payment is via e-transfer, due before our first scheduled session.

Co-evolved Canine provides sliding scale payment plans for clients in need, especially those from Black, Indigenous and other racialized communities, LGBTQ2S+, people with disabilities and the underemployed.

BOOK A CONSULTATION

It’s impossible to say enough good things about Mason and the help and care she’s given our dog, Beckett. Mason provides well thought out advice, knowledge and encouragement. It’s a great weight off our shoulders to have Beckett cared for by someone who loves him just as much (more?!) as we do!

- Marisa, caretaker & companion to Beckett